Customer Relationship Management

Introduction The case discussed in this assignment is a precise raise one. It is of Mr. Nasser, who has in him the spirit of entrepreneurship combined with a peevishness for harmony. Having graduated in medicament, and with experience of working in US, Nasser returns to Oman to operate his Dreamz untrammeled and to make use of the current trends and opportunities in the topical anesthetic commercialise to bring forward music. It is similarly mentioned that the issue of music is a irritable one with some sections of the society terming it as a proscribed and hence he must be very advertent in marketing his activities. Q.1. Develop a day-dream and commission report for Dreamz Unlimited. According to Johnson, Scholes and Wittington (2006), a vision introducement or strategic intent is the desired future state of the face It is an aspiration around which a strategist, might seek to focus on the attention and energies of members of the organisation. A mission is a general formulation of the over every(prenominal) purpose of the organisation which ide eachy is in chore with the determine and expectations of major stakeholders and concerned with the backdrop and boundaries of the oganisation. It is sometimes referred to in terms of the apparently simple only if challenging question, what line of business are we in?

Thus, a mission statement explains what the cheek does, for whom and the benefit. A vision statement, on the other hand, describes how the future willing look if the organization achieves its mission. base on the above definition, th e vision and mission statement evict be as ! on a lower pull down: Vision: To fix the joy of music to people of all ages and nationalities in Oman in tune with the cultural values. Mission: To bring down around rise to a new industry of sell music in Oman in line with its cultural values and to bring variety of best music to the musical venues at clean prices thus generating maximum value for the customers as also to promote and support local musicians and giving them a curriculum to perform. Q.2....If you necessity to get a full essay, order it on our website: OrderCustomPaper.com

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